Legal Documents

Khirkiya Privacy Policy — your data is our responsibility

This page clearly explains how Khirkiya collects your personal data, why it is used, and how securely it is kept. We believe transparency is the foundation of trust.

Last Updated: January 1, 2026
Your Data Is Safe
Your data is protected through SSL encryption, two-factor verification, and regular audits.
1
Scope & applicability

Khirkiya ("we", "us", "the platform") takes your privacy seriously. This privacy policy explains what information we collect from you while you use the khirkiya.biz website and related services, how we use it, and the steps we take to keep it secure.

This privacy policy applies to all Khirkiya services — including website browsing, account registration, betting, payments, and customer support. By using the platform, you agree to the terms set out in this policy.

Please note: This policy may be updated from time to time. For significant changes, we will notify you at your registered number. We recommend checking this page regularly.
2
What information we collect

Khirkiya collects only the information necessary to provide its services. No additional data is requested, and what is collected is never used for unnecessary purposes.

Data type Example Mandatory?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information Mobile Pay/Nagad number, bank account details (for withdrawals) Yes
Usage Data Betting history, login times, pages visited Automatic
Device information IP address, browser type, operating system Automatic
Location Data Country, city (approximate, based on IP) Automatic
3
How we collect your information

We collect your information in several ways — some you provide directly, and some is gathered automatically.

Information provided directly

Through registration forms, KYC verification, payment forms, and customer support interactions.

Automatically Collected

Browsing behavior and device information collected via cookies, log files, and tracking technologies.

Payment Gateway

Transaction confirmation data from payment providers such as Mobile Pay, Nagad, and Rocket.

Verification body

Through approved third-party agencies for identity and age verification.

4
Purpose of Data Use

Khirkiya uses your information only for specific, defined purposes. No data is shared with third parties for commercial use without your consent.

  • Account Management: For registration, login, KYC verification, and account security.
  • Payment Processing: To receive deposits, process withdrawals, and confirm transactions.
  • Service improvement: Personalizing your betting experience and improving platform performance.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: Delivering promotional offers, updates, and customer support.
  • Legal Obligations: To meet regulatory requirements and handle legal proceedings.
  • Responsible Betting: Detecting excessive betting patterns and sending alerts.
5
Data Sharing & Disclosure

Khirkiya does not sell your personal data. However, limited information may be shared in certain specific circumstances:

  • Payment Provider: Required information shared with Mobile Pay, Nagad, Rocket, and banks to process deposits and withdrawals.
  • Identity Verification Service: Identity verification data shared with authorized bodies as part of the KYC process.
  • Legal Authority: Mandatory disclosure in response to court orders, money laundering investigations, or government directives.
  • Technology Partner: Limited technical data shared with cloud and cybersecurity providers to operate the platform.
Important: Your data is not shared with third parties for any reason beyond those listed above. It is never sold to advertisers or marketers.
6
Cookies & tracking technologies

The Khirkiya website uses cookies — small text files stored on your device that help the site remember your preferences.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Until End of Session
Performance Cookies Monitoring page load times, error detection 30 days
Preference Cookies Saving your language, theme, and UI preferences 1 Year
Analytics Cookies Anonymous statistics on site usage 6 Months

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

7
Data Retention Period

Khirkiya retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

Active Account DataFor the lifetime of your account
Transaction Records5 years
KYC Documents5 years
Betting history3 Years
Customer Service Logs2 years
Session & Access Logs6 Months

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8
Your Data Rights

If you have an account with Khirkiya, you have a number of rights over your own data. To exercise these rights, contact us at support@khirkiya.biz.

Right to access

You can request to see what information we hold about you.

Right to rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to erasure

You can request deletion of any data that is not subject to a legal retention requirement.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Right to portability

You can request a copy of the data we hold about you.

Right to Object

You can object to your data being used for marketing or profiling purposes.

Response time: We will respond to rights requests within 30 business days. For complex cases, an additional 30 days may be needed — you will be informed in advance.
9
Children's Privacy

Khirkiya strictly does not serve anyone under the age of 18, and we have no intention of collecting personal data from minors.

  • Age verification is carried out at the point of registration.
  • If any minor's data is collected by mistake, it will be deleted immediately and the account will be closed.
  • If you believe your child's information may be in our system, please contact us at support@khirkiya.biz.
10
Security Measures

Khirkiya uses industry-standard security measures to protect your data. No system is 100% impenetrable, but we take every possible precaution.

SSL/TLS Encryption
All data transmissions are secured with 256-bit encryption.
Two-Factor Authentication
OTP and 2FA prevent unauthorized access to your account.
Encrypted database
Stored data is also encrypted — it cannot be read even if the server is accessed.
Regular Security Audits
Regular penetration tests are conducted by external specialist teams.
Restricted staff access
Only authorized personnel have access to specific data.
Instant alerts
You will receive an instant SMS alert for any suspicious login or transaction.
11
Policy Updates

Khirkiya reserves the right to update this Privacy Policy as needed. We will notify you based on the nature and significance of any changes.

  • Minor updates: The "Last Updated" date at the top of the page will be revised.
  • Major updates: You will be notified in advance via SMS to your registered mobile number or by email.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • To request an archived copy of a previous policy, email support@khirkiya.biz.
12
Contact

For any privacy-related questions, complaints, or requests, please reach out to us. Our data protection team is always on hand to help.

Email

Support@khirkiya.biz

Live chat

Available 24/7

For privacy-related requests, we typically respond Within 48 Hours We provide an initial response.
Our Commitment

Why Your Data Is Safe with Khirkiya

From both a technology and policy standpoint, we are committed to protecting your privacy.

🔐
End-to-End Encryption

Every data transfer is encrypted with 256-bit SSL — no one can intercept it in transit.

🚫
No Data Sales

Your personal data is never sold to third parties. That is an absolute, non-negotiable policy.

🛡️
Regular Security Audits

External cybersecurity experts regularly audit our systems.

✅
Transparent Data Use

The purpose behind every piece of data we collect is clearly stated. There are no hidden agendas.

⚙️
Your Control

Access, correct, or delete — you have full control over your personal data.

📋
Legal compliance

We adhere to international data protection standards, giving your information the backing of legal safeguards.

Start Betting in a Safe Environment

At khirkiya, your data is secure, payments are safe, and the betting experience is fully in Bangla. Join today.

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